Verify Contractor Performance with Real Time Data
Many businesses today continue to rely on assumed delivery of their maintenance contracts, paying invoices in full, without realising maintenance tasks remain incomplete. Without full visibility, you’re not just overpaying for services, you’re also accepting hidden compliance and safety risks. Learn how real-time, independent data gives you the proof behind. every invoice, and the confidence your sites are truly compliant.
TL:DR – Key Takeaways
- Avoid paying for incomplete work: Without real-time verification, businesses routinely overpay for maintenance work that’s partially delivered or not done at all.
- Independent, data-driven oversight protects you: Independently verified workflows can routinely help uncover overpayment (of up to 30%) across evert contract and site.
- Proof, not promises: By truly connecting work orders, field activity, and invoicing in a real-time system, every maintenance contract (and therefore payment) becomes backed by data not promises.
The Hidden Cost of Poor Transparency
In maintenance management, what you can’t see can cost you. When data visibility into contractor performance and workflows is limited, small oversights can quickly compound into significant financial loss and compliance risk. Routine tasks like fire testing, HVAC inspections, and electrical checks are essential for safety, yet many are invoiced as complete without verifiable proof. The result is full payment for partial delivery and a growing gap between what’s assumed and what’s done.
When contractors invoice on schedule but defer work into the next cycle, organisations continue to pay the full amount even when the scope hasn’t been fully met. Whilst these deferment delays may be genuine, the risk for your sites remains the same: paying for services that haven’t been delivered, while assuming compliance obligations have been met.
The Real Cost of Assumed Delivery
Over time, limited contractor transparency erodes both financial accuracy and operational confidence. System invoices may often be marked as ‘complete’, but without appropriate verification, the work behind them may not be.
Verified’s data analysis across national portfolios collected over two decades showed that where businesses fail to measure contractor activity independently, overpayment averages ~25%. In one case, a company paid 30% more than the value of work delivered, unknowingly leaving essential systems untested and their staff at risk.
From Assumption to Evidence
So how do you go from trust-based delivery to verified performance? The solution isn’t more manual paperwork, but verifiable, independent, and real time data for your contractor workflows. True contractor transparency means you only pay for work that’s been completed, validated, and compliant to standards/requirements. With a proven Contractor Compliance module, each stage of delivery can be independently verified, creating a transparent, auditable link between scope, completion, and cost. That means:
- Accurate work order tracking: Every task is tracked in real time against defined scopes and progress data with the ability to deal with complex maintenance cycles.
- Visibility at every stage: Teams can confirm contractor attendance, time on site, task completion and compliance status in real time.
- Invoicing alignment: Payments are matched to verified work, not scheduled assumptions.
The integration of objective, third-party validation into every maintenance workflow ensured every invoice reflected measurable work not unverified claims. This level of verification turns oversight into assurance, giving your organisation complete confidence in cost accuracy, contractor performance, and compliance outcomes.
Proof is the New Standard for Your Maintenance Performance
Maintenance contracts need to rely on more than schedules and signatures. Data-driven evidence, independence, and real-time validation ensure that every invoice reflects actual delivery and every compliance claim stands up to audit. It’s how data turns operational transparency into financial and governance confidence.
With Verified, contractor visibility becomes a measurable standard replacing assumptions with data and promises and proof. For more information on improving transparency across your contractor network email the Verified team today to learn how you can turn data into assurance.