Inside Verified - Smarter Field Tools & Cleaning Transparency
This month at Verified, we’re focused on the things that matter most to your sites – platform enhancements that improve management and compliance visibility. We are also excited to welcome new partners who share our commitment to smarter site management. From a refreshed Field Users experience to a new deep dive on cleaning service transparency, here’s what’s new in June.
Welcome, Melbourne Archdiocese Catholic Schools
We’re thrilled to welcome Melbourne Archdiocese Catholic Schools (MACS) to the Verified platform! MACS is one of the largest Catholic school networks in Victoria, overseeing a portfolio of 300+ school and facility sites across the state. We’re proud to be supporting the MACS team as they bring even greater visibility, efficiency, and compliance to their site and contractor management operations.
Verified Enhancements — A Refreshed User Experience
The Verified platform now includes a series of enhancements to Field Users Management within the portal. This update is designed to make day-to-day management simpler and more intuitive, enhancing the core functionality your teams and sites already rely on.
- Improved visibility: Key field user information is now easier to find and act upon briefly.
- Better responsiveness: A smoother experience across both desktop and mobile devices.
- New in-portal help videos: Step-by-step guidance for common actions and features, available directly within the platform.
Alongside this update, we have also rolled out enhancements to the service form upload feature to now allow for PDF files as well as the existing photo option. These updates form part of a broader series of platform enhancements rolling out through 2026 as we continue to invest in making Verified more powerful and easier to use for every member of your team.
Your Sites & Cleaning: Are You Getting What You’re Paying For?
Cleaning services represent one of the largest recurring operating expenses across property portfolios, yet despite the scale of that spend, many organisations have surprisingly limited visibility into whether services are actually being delivered.
After-hours shifts, multi-layered subcontracting arrangements, and the difficulty of translating cleaning specifications into measurable outcomes mean that organisations are often comparing invoices against contracts rather than against evidence.
Our latest article, Your Sites & Cleaning: Increasing Service Transparency, explores why leading facility management teams are rethinking how cleaning services are measured and verified. Rather than relying solely on contractual commitments, they are capturing independently verifiable proof of attendance, service completion, and labour delivery across their sites.
As expectations around contractor governance continues to rise, organisations with stronger visibility into service delivery will be better positioned to control costs, manage risk, and demonstrate accountability.
Read the full article here to learn how greater transparency across your cleaning operations can support stronger governance and contractor oversight.