Inside Verified - 2025 Wrap-Up
2025 has been a landmark year for Verified, marked by significant platform evolution, industry collaboration, and continued investment in helping organisations manage sites, people, and compliance with greater clarity and confidence. As the regulatory landscape shifted and operational pressures increased, we focused on delivering smarter digital tools, deeper education, and stronger performance across our entire ecosystem ensuring building owners, facility management and operational teams are equipped with the visibility and control they need.
Let’s take a look at the key upgrades, insights, and contributions that shaped Verified’s year.
Portal Upgrades – Delivering Enhanced Performance and Functionality
Verified delivered a series of major platform upgrades throughout 2025, all focused on improving performance, usability, and self-service capability for organisations managing complex site operations. One of the most significant enhancements was new Site Information functionality, (replacing the previous Site Maintenance feature) upgraded with a cleaner interface, faster load times, and more intuitive navigation. Clients now have greater control over their site records through expanded admin permissions, enhanced site list filtering, and a dedicated Contacts view showing notification roles. The upgraded Site Notice tools further strengthened communication across sites, with new scheduling controls, streamlined workflows, and admin access ensuring critical messages reach attendees at the right moment.
Throughout the year, Verified also expanded the platform’s flexibility and accessibility through improvements that support broader safety management, induction oversight, permit workflows, and multi-site operational control. Additional interface enhancements, improved reporting capabilities, and expanded desktop functionality have enabled teams to centralise compliance, streamline onboarding, and maintain clearer visibility over site attendees and activities.
Together, these 2025 upgrades strengthened the Verified experience end-to-end, supporting safer sites, smarter workflows, and more empowered teams operating with real-time information, stronger accountability, and greater confidence.
Staying Ahead of AS1851-2012: What You Need To Know
This year, we saw a sharp rise in questions around AS1851-2012 and the impact of delayed regulatory updates, reinforcing how important it is for facility managers and building owners to stay ahead of change, not react to it.
To support this, Verified published a series of practical, educational articles designed to help teams navigate these changes with confidence. If you’re looking to better understand Section 13, avoid unnecessary HVAC servicing, or prepare for the NSW implementation timeline, these deep-dive resources offer clear, actionable insights:
- AS1851-2012 Section 13 Explained – https://verified.com.au/as1851-2012-section-13-explained/
- NSW AS1851 Delays – What You Need To Know – https://verified.com.au/nsw-as1851-delays/
What We Shared at the 2025 Facility Management Association (FMA) Events
Verified continued its commitment to industry education throughout 2025, presenting and exhibiting at key FMA events across Australia. At the FMA National Maintenance Management Summit in Sydney, Stephanie Viney, General Manager at Verified, presented ‘Using Digital Solutions to Achieve Excellence in Maintenance Management.’ Her session focused on how unified digital pathways and real-time data capture streamline workflows and enhance visibility across multi-site operations. Stephanie unpacked the challenges facing facility managers from fragmented workforces to mismatched systems and outlined the five essential elements required to build a truly unified maintenance ecosystem.
Download the slides to revisit Stephanie’s insights and practical takeaways.