Minimising compliance and safety risk through implementation of superior QR-based workflow management.
Location: Victoria, Australia
Size: 164 Site Locations
One of Australia’s elite and highest ranked universities who delivers world-class research and leads the development of impactful higher education policy.
“The Verified platform has allowed us to go from a team of 4, to 1 person to ensure our compliance”
- Director of Property Management
This leading Australian university has over 75,000 students in its care across 164 site locations. The university utilises Verified to ensure they maintain a high level of compliance in line with the required State based Building Regulations and the latest Australian Standards. Specifically, each time a contractor submits a maintenance record to Verified, a digital copy of the service record is connected to the site. Verified allows this service record to be stored at the time of delivery, thereby ensuring the building owner keeps meeting their statutory obligations whilst also reducing critical legislative compliance risk. Overall, it has resulted in a significantly safer organisation environment for students and staff alike.
99.85%Compliance Rate Key safety measures delivered in accordance with Australian Standards including on time and in-tolerance delivery.
Background - The Need For Compliance
With thousands of students spread across 164 locations, safety and compliance was a major priority for this Australian university. The university had a need to track their building compliance obligations and keep records to demonstrate they have effectively met statutory requirements.
Each time a contractor undertakes maintenance, the building owner has a legal obligation to store a copy of the record of service. The service record is considered as sufficient evidence to demonstrate site compliance. Where these records are not stored properly or the regulatory obligations are not actively managed, there is little visibility and oversight on compliance levels for each site location resulting in significant organisational risk.
Exposure To Significant Safety Risk
The Australian university was facing multiple legislative and safety-related risks as they lacked visibility on its compliance levels and streamlined processes for recording and storing service records. Without transparency on compliance levels and the upcoming maintenance requirements, the organisation was unable to objectively confirm their level of regulatory compliance nor could they strategically plan maintenance schedules.
Verified delivered with a custom workflow solution that allowed service records to be easily linked to site locations, providing real time and on-demand visibility of each site’s legislative compliance. Through its QR Code -based technology and superior workflow management, Verified enabled the university to reach an industry leading performance level of 99.85% compliance across their entire portfolio. The university also gained complete visibility over their contractors’ performance, and the autonomy to manage their maintenance program with real-time data directly from their sites.
With Verified, you have actionable data at your fingertips that gives you the answers you need to provide a safe and compliant workplace
Verified has enabled our business to have one person manage 830 stores in lockdown without raising a sweat.
It helps me better understanding
of the cost structure of our work.
I’m new and my first objective was
to work out who was coming in our
stores and why.
I’ve been waiting for 10 years for
something like this. We had 100%
compliance on paper and no
understanding of who was in a site
at any particular time.